IT Support Knowledge Base

RESI Workflow

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The majority of campuses use Resi (formerly known as Living as One) for message playback on weekends and Wednesdays. The Resi software is how you'll access that content.

Depending on your campus, your decoder might say either "Resi" or "Living As One" on the front. Note that this process is the exact same for both.

Physical Device

Downloading and playback of video are possible because of the hardware decoder. These will be racked in at the video section of the front of house.

The power button is on the front of the unit, and there will be a status light shown while it's on.

It's a good practice to restart the physical device before the start of an experience day, but it's best if, for the most part, it stays on. Broadcast will push files overnight to your device so you can download them on Sunday morning.

Resi Software

When you first boot up the decoder, you'll get this screen...

No need to worry; it will only take a moment for the network connection to be restored. Once it does, you will be able to sign in without needing to re-enter your campus' credentials. If you need login credentials, contact an AVL support member.

Events List

Upon signing in, you're greeted with the Events list. Choose which one you'll be using for the day by clicking the Event Name, then pressing Select Event.

Be sure to refer to the "411 (Weekend Info)" chat in Teams for information on which event(s) to take. Sometimes there will be differences between what's captured on Saturday and uploaded on Sunday, as well as a heads-up on whether the message was live or pre-recorded. Be on the lookout for Broadcast's word on what to do!

If you don't see the correct event in your Events List, press the Refresh List button.

Whenever you select a new event, you'll be asked if you want to clear the cache. We always want to clear the cache to make space for the event we'll be working with for the specific day. Function-wise, it's similar to formatting a KiPro drive.

Transport Control Section

Upon loading an event, you'll notice at the bottom of your screen an elapsed "Buffered time remaining" counter. This details how much of the video file has been loaded. If it appears to stop or go backwards, there is a network issue present, and the Notification section will display this feedback. In the example below, 2 minutes and 49 seconds of the video have loaded.

To the left of the seek bar are the transport controls: rewind, forward, play, and pause. One thing to note is that you must press Control+Space Bar to play and stop the file as a safety measure. Space bar alone will not work.

Note also that pressing rewind or forward is not a latch function, meaning you must press it every time you want to move forward or back. That's why we have the "Seek Amt" (seek amount) control. It ranges between 50 milliseconds and 5 minutes and can come in handy when scrubbing through a long file.

 

You might say "Oh, how I wish there was a way to mark the beginning of a certain spot so that I know where it is every time." Which brings us to the...

Cues List

A "cue" is simply a marker that's set at a certain position during the file that you can jump to any time. You can set these by going to a point in the video using the Seek bar, and typing in a description for the cue. (e.g. Message Start). Press "Add Cue," and it will be added to the list.

The Cue list will display information such as the position the cue was set at, how long until that position comes, and actions you can take with the cues.

GoTo - starts playback at the timestamp of the cue

Update - prompts you to confirm if you want the current position to be replaced by the position you selected before pressing "Update"

Delete - prompts you to confirm if you want to get rid of the cue

Watch the following video:

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