IT Support Knowledge Base

Known Relationships - Adding from Check-In

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This article will show you how to add a Known Relationship to a child, so a neighbor or other relatives can check them in without adding a duplicate into Rock.

1. Adding a Known Relationship to a household with no other children.

1.1   Open Check-In.

  • Click the blue Search button at the bottom.

1.2  Search for the family checking the child in.

  • Click Search.

1.3  Click on the family.

1.4  The system will show you:

  • There is no one eligible to check in.
    • Click OK.

1.5  Click + Add Person.

1.6  Adding a person:

  1. Change Relationship from Adult to Can Check-In.
  2. Enter the First and Last Name.
  3. Enter Gender.
  4. Enter Birth date and Grade (very important to enter both).
  5. Click Done.

1.7 Click Save.

2. Adding a Known Relationship to a household that has other children eligible for check-in

2.1  Search for the family checking the child in.

  • Click Search.

2.2  Click on the family.

2.3  Click Edit Family.

2.4  Click + Add Person.

  • Follow steps 1.6 and 1.7 to add additional kids to this Known Relationship.

 

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