IT Support Knowledge Base

TL Connects - Creating textALERT

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Important Note: Be sure to read the Create a Keyword article to understand TCPA compliance and make sure that your Automated Text is compliant.

What is a textALERT?

A textALERT is a single text that you build to go out to one of your subscriber lists. Alternatively, a Automated Text is a recurring text message set to go out a different intervals that you choose.

You might use a textALERT to inform attenders and volunteers about and upcoming serving event, Baptism weekend, or Christmas signup

Click Create a textAlert

Click send to all subscribers to send to ALL your current subscribers.

To send to a specific list click Build a Custom and see instructions at the bottom.

Select when you want to send your textALERT

Important Note: Check the Unsubscribe Info box to include the Unsubscribe option

Building a Custom Subscriber List

Choose the option you want to build the list from

  • Locations - this one will likely not be used as it will only apply to your campus/team. By default, this is the only option you have anyway.
  • Activity - this will give you a few options
    • Joined this Year
    • Joined Last Year
    • Joined Last 12 Months
  • Keywords - this will provide you a list of all your keywords and the subscribers that have double opted-in
  • Area Codes - this will list all the numbers that have opted in to any of your campaigns by area code

 

Select when you want to send the textALERT

Select "No" for Redeemable Offer

Type your message

On the final page you will review and schedule your text

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