Basics for Individual Lines
Basics for Main Lines (Campus & Department)
Department FAQs (shared lines, central or campus teams)
Manage your devices
Using Headsets/Headphones with Dialpad
There are a number of different devices you can use to communicate with Dialpad. The clearest and most reliable connection will be using a corded headset. There are Bluetooth and USB wireless options available, as well.
Additional Training Videos
- Includes Answer, Decline, DND, Screen a call, Merge a call
Adjusting your In-App & Audio Settings
Note for Recording voice mail : Go to -Record Your Voicemail Step 2 :Voice mail and Missed Calls —>Call Handling & Voicemail