IT Support Knowledge Base

Tech Help Desk Info

Updated on

Best Practices for getting Technical Support

The Central Tech Team supports and maintains the audio, video, and lighting equipment at each and every campus. We are responsible for the design, implementation, maintenance, and support of the AVL systems for campus launches and revitalizations. We support the equipment in the auditoriums and lobbies, as well as Loop, Konnect, and LifeKids rooms.

Weekend Critical Issues : Call Central Tech via our Dialpad Hotline!  The service and support team on-call will dispatch the appropriate help: 405-216-2846.

 

Broadcast Support / Experience Team

Whether you need a space for an event or have broadcasting needs, reserving the proper space will help us track needs and communicate with the appropriate people to accommodate you and your team.
General questions? Contact: [email protected]

For Technical Support Related to Broadcast, please use one of the methods listed above. 

Projects and Purchasing Gear

The Central Tech Team would love to assist you in any project, big or small, involving audio, video, or lighting. Our team has an extensive background, both at the Central and Campus levels, and can leverage that experience in designing the best solution for your needs. Additionally, we have excellent relationships with the vendors and manufacturers of the equipment we utilize, which can help maximize your ministry dollars. Please allow us to serve you in making the right equipment decisions, and stewarding your team’s budget. Anyone from our team can help you get started today. Please email [email protected] for help. 

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