IT Support Knowledge Base

How can we help?

Campus Weekend Checklist

Pre-experience Checklist

New Hires

If you're a new hire and you have questions... start here!

Interns and Intern Leaders!

The need to know's for interns and their leaders

Rock RMS

Have an RMS question? Click here to find your answer!

The Basics

Answers to Common ?s View 18 Articles Who Do I Contact About My Issue? View 2 Articles General Computer Setup View 1 Article

New Hire Resources

New Hires View 2 Articles Interns and Leaders! View 6 Articles Sign in To Our Apps View 1 Article

General Knowledge

Clean and Disinfect Devices View 0 Articles Changing Password/ Multifactor Authentication (MFA) View 4 Articles The IT Team View 1 Article Tech Team - Information View 0 Articles

Rock RMS

Rock RMS View 46 Articles Rock RMS - Ministry Tools View 12 Articles LifeGroups Tool View 3 Articles Care Check View 3 Articles Weekend Count View 0 Articles

Software

1Password View 4 Articles Asana View 1 Article Bl.ink - go2.lc View 3 Articles Dropbox View 3 Articles Staff App and Staff Portal View 1 Article Operating System Updates View 0 Articles DVR.Life.Church View 3 Articles Dialpad, Voicemail & Pastor on Call View 13 Articles Outlook View 14 Articles Remote Desktop/Grooper/Box View 5 Articles Formstack View 4 Articles Playlister View 2 Articles Microsoft Teams View 15 Articles VPN View 0 Articles Office 365 View 2 Articles

Hardware

Printers View 3 Articles iOS View 0 Articles macOS View 4 Articles Windows 10 View 2 Articles Device Management View 0 Articles

Troubleshooting

Troubleshooting View 2 Articles

Weekend Checklist

Auditorium Troubleshooting

LifeKids

Knowledge base from AVL. Former Tech knowledge base.

Worship Onboarding

Knowledge base from AVL. Former Tech knowledge base.

Still Need Help? Contact Us