IT Support Knowledge Base

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Campus Weekend Checklist

Pre-experience Checklist

New Hires

If you're a new hire and you have questions... start here!

Interns and Intern Leaders!

The need to know's for interns and their leaders

Rock RMS

Have an RMS question? Click here to find your answer!

The Basics

Answers to Common ?s View 19 Articles Who Do I Contact About My Issue? View 2 Articles

New Hire Resources

New Hires View 3 Articles Interns and Leaders! View 10 Articles Sign in To Our Apps View 1 Article

General Knowledge

Clean and Disinfect Devices View 2 Articles Changing Password/ Multifactor Authentication (MFA) View 5 Articles The IT Team View 2 Articles Tech Team - Information View 1 Article

Rock RMS

Document Management View 2 Articles Rock RMS View 59 Articles Rock RMS - Ministry Tools View 12 Articles LifeGroups Tool View 5 Articles Care Check View 3 Articles Weekend Count View 2 Articles

Software

Dropbox View 3 Articles Bl.ink - go2.lc View 3 Articles Staff App and Staff Portal View 1 Article Operating System Updates View 2 Articles DVR.Life.Church View 4 Articles iCloud View 1 Article SMS Texting View 5 Articles Coupa: P-Cards (Purchasing Cards) View 3 Articles Dialpad, Voicemail & Pastor on Call View 14 Articles Communications - HubSpot View 18 Articles Outlook View 14 Articles Remote Desktop/Grooper/Box View 6 Articles Formstack View 7 Articles Microsoft Teams View 31 Articles VPN View 4 Articles Office 365 View 3 Articles

Hardware

Printers View 5 Articles General Computer Setup View 3 Articles iOS View 1 Article macOS View 10 Articles Windows 10 View 5 Articles Learning Center View 2 Articles Device Management View 0 Articles

Troubleshooting

Troubleshooting View 2 Articles

Weekend Checklist

Auditorium Troubleshooting

Archive IT Knowledge Base

LifeKids

Knowledge base from AVL. Former Tech knowledge base.

Worship Onboarding

Knowledge base from AVL. Former Tech knowledge base.

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