IT Support Knowledge Base

Dialpad Basics

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Manage your devices

Using Headsets/Headphones with Dialpad

There are a number of different devices you can use to communicate with Dialpad. The clearest and most reliable connection will be using a corded headset. There are Bluetooth and USB wireless options available, as well.

Additional Training Videos

Make a Call in DialPad

Receiving Calls in Dialpad

  • Includes Answer, Decline, DND, Screen a call, Merge a call

Adjusting your In-App & Audio Settings

Add a Caller (Three-Way Call)

Transfer a Call

Adjust your Ring Time

Messaging in Dialpad

Record & Check Voicemail

Note for Recording voice mail : Go to -Record Your Voicemail Step 2 :Voice mail and Missed Calls —>Call Handling & Voicemail

Next Article Record Your Voicemail
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