IT Support Knowledge Base

Acknowledging an Incoming Call

Updated on

When an individual leaves a message for the Pastor on Call, the call must be acknowledged.

The Dialpad system will send you the following notifications:

  • Email
  • Push notification

When added as Pastor on Call - this will be listed under "Department"

Pastor on Call department = Campus code + POC

Listen to voicemails by clicking "Voicemail" tab.

After you listen and follow up with voicemail you may "Delete"

By deleting voicemail this prevents any confusion for future Pastor on Call.

ON MOBILE:

Previous Article Scheduling an On-Call Staff Member
Next Article Pastor On Call Settings
Still Need Help? Contact Us