If you are needing access to send a fax, please reach out to [email protected] or call the Help Desk to get added to the Dialpad Fax Department. You will not be able to send a fax without getting added to it.
For more information on sending or receiving a fax, check out Dialpad's Article
If you send a fax within the General Fax line, all staff who are a part of that fax line has the ability to view your sent/received faxes.
Per your discretion - You may delete a fax once it is sent or received so that it is no longer visible those on the General Fax line.
Select your department line
Click the dropdown next to 'Make A Call'. Select 'Send A Fax'
Enter the destination fax number
Click 'Upload a file to send a fax'
Select the file you need to send
The file cannot exceed 10 MB or the fax won't send.
As soon as you click 'Open' the file will begin to fax to the designated number
You will know the fax has been successful be looking at the fax icon. It will indicate 'Success' once it has sent.
When a fax is received, you will be notified via your inbox
You will also be notified within the department in Dialpad
If you prefer, you can turn off the email notifications. to do this, navigate to dialpad.com > Your Profile > Voicemail & Missed Calls and uncheck the option