Life.Church uses three different versions of Outlook: Outlook for Mac, Outlook for Windows and Outlook at Office365.com. This article describes how to add a shared mailbox to each version.
Note: To open a Shared Inbox the mailbox will need to be shared with you first.
Click Outlook > Settings...
Click Accounts
Click Delegation and Sharing
Click the Shared With Me tab and then click the + to search for the shared calendar
Search the calendar and click Add
Shared mailboxes should automatically appear in your Outlook app without requiring any manual steps.
If you were given access to a shared mailbox recently, a delay is possible before it will appear in your Outlook app.
If shared mailboxes do not display in Outlook, you may need to restart Outlook to see them.
If needed, follow these steps to manually add a shared mailbox to Outlook:
Within the Outlook app, Click File.
Click Account Settings > and choose Account Settings in the menu
Click the Email tab in the new window
Highlight the email address listed and click Change...
Click More Settings > Advanced > Add
Enter the shared email address
Click OK > OK
Click Next > Finish > Close
The shared mailbox will now appear in Outlook.
First, make sure you are using the New Outlook. There should be a switch on the top-right of your screen that will look like the image below.
Right click on your email address on the left-side menu. Once you do, a menu should appear. After that, click "Sharing and permissions".
A new window should appear asking for you to enter in the shared mailbox you want to add. Enter in that mailbox and click "add"!
Your newly opened shared mailbox will sync and appear on the left menu as an option.
Add the shared mailbox at Outlook.office.com so it displays under your primary mailbox
To monitor your primary mailbox and the shared mailbox at the same time, use this method. The shared mailbox and its folders are displayed in the left navigation pane each time you open Outlook.office.com.
1. Visit Outlook.office.com. Sign in to your account with your Life.Church email address and password.
2. In the left navigation pane, right-click the name of your primary mailbox ([email protected]). Choose 'Add shared folder'.
3. In the next window, enter the email address of someone sharing their mailbox with you and click 'Add'.
You may also be a member of a shared mailbox that can be entered, such as [email protected].
You can expand or collapse the shared mailbox folders to view them. To remove the shared mailbox folder, right-click the mailbox, and then click 'Remove shared folder'.