IT Support Knowledge Base

Using the Mobile Application

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Everything that can be done in your workflow on your desktop can also be accomplished from your phone, except pinning assignments. This article gives you a quick view of the Workflow parts on a phone.

From Home Page, click horizontal lines to open menu

Go to Workflows

Click Workflow to Open

Click Step to Get to Cards

Click Active and Click Card

Work Card

  1. Click Name to go to profile
  2. No need to Snooze
  3. Add Note
  4. Send Email
  5. Reassign Card (If card belongs to someone else, you can reassign to yourself)
  6. Complete Step
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