IT Support Knowledge Base

Parental Leave FAQ's

Updated on

Before you take some time off to spend with the newest member of your family, take a look at the FAQ's for parental leave below.

Campus Staff

How do I make sure someone is checking my email?

You have a couple of options with regard to your email while you are out.

  1. Set a Delegate: If you set a delegate, this person will be able to check you inbox and even reply to emails on your behalf while you are out. There are several permission options when adding a delegate, so be sure to visit the walkthrough for MAC and Windows to set appropriate permissions.
  2. Forwarding Rule: If you simply want to forward emails to members of your team you can setup rules to accomplish this. See the steps for creating forwarding rules HERE.

It's a good idea to test both the delegate and rule settings you've setup before you depart. This way you can make sure everything is working as desired, before you leave.

How do I assign Connection Requests (Rock RMS)?

There are two ways you can ensure your connection requests are being followed up with in your absense. Either create a forwarding rule or set a Delegate within Outlook (options above).

How do I give access to Church Metrics?

Please let IT know if we need to provide access to your ministry for someone on your team by emailing [email protected]

How do I set my Out of Office in Outlook?

Remember to set your out of office while you're out. See instructions HERE.

Central Staff

How do I make sure someone is checking my email?

You have a couple of options with regard to your email while you are out.

  1. Set a Delegate: If you set a delegate, this person will be able to check you inbox and even reply to emails on your behalf while you are out. There are several permission options when adding a delegate, so be sure to visit the walkthrough for MAC and Windows to set appropriate permissions.
  2. Forwarding Rule: If you simply want to forward emails to members of your team you can setup rules to accomplish this. See the steps for creating forwarding rules HERE.

It's a good idea to test both the delegate and rule settings you've setup before you depart. This way you can make sure everything is working as desired, before you leave.

How do I set my Out of Office in Outlook?

Remember to set your out of office while you're out. See instructions HERE

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