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Request a Merge for Possible Account Duplicates *

Updated on

If you don't have permissions to merge an individual, this article will show you how to notify
the right people of the possible merge so it can be fixed.	
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1. Identifying a possible duplicate.

As you are searching for an individual, if you come across a possible duplicate, you can send a merge request to an Administrator.

Search for an individual

From the list that appears, if it appears that one is a duplicate.  (same name, date of birth or phone number or address)

Check the box in front of both names.

Click the Merge Person Records icon in the lower right side of the screen

This will send a notification to the administrators of the duplicate so they can be merged.

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