IT Support Knowledge Base

Windows Initial Setup

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1. Turn it on by pressing the power button located in the top right side of the keyboard.

2. Once it turns on, it will prompt you to choose your preferred language. After choosing it, click Yes.

3. Choose the region for where you are. Click Yes.

4. Choose the keyboard layout for US and click Yes. You can skip the second keyboard layout setup page.

5. Connect preferably to 'Staff Wifi' with your credentials. Any WiFi network would work. Click Next.

The next step is going to take a few minutes. The computer is going to restart. Allow the computer to reach the 'Welcome to Life.Church!' screen.

6. Follow the prompts on the screen. Start by entering your Life.Church Email. Click Next. Enter your email password.

7. Follow the prompts on the screen to add your face to sign in faster. Click Setup.

8. Click Next to create a 'Windows Hello PIN'. You can use numbers or check the box to 'include letters and symbols'. Click Ok. The PIN must be at least 6 characters long.

Once you can see the desktop, wait 30min so the laptop installs all the necessary apps in the background. You are more than welcome to browse the web or otherwise use your new computer during this time.

9. After 30min restart the computer using the Windows key, click on the power button and choose restart.

10. Once the computer restarts, wait for around 5min and then you can start opening apps such as the Office Suite, Dialpad, Dropbox, etc. Follow the prompts on the screen to finish the setup on every app.

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