IT Support Knowledge Base

How to Search for a Person or Household

Updated on

There are several ways you can search for an individual or household:

  • Name: first few characters of first and last name
  • Phone number: last 4 digits of phone number
  • Key Tag
  • Email address
  • LifeGroup
  • Business

Click the dropdown arrow next to Name in the upper right side of the screen. This will display search options.

Search for a person.

When using Name, it's best to only enter the first few letters of the first and last name.  The exception is common names like Jones, Smith, Thomas - enter the entire name.

Select from additional options such as Phone or Email.

Select the correct name from the list that appears below.

Search for a household.

1. Click the dropdown arrow next to Name in the upper right side of the screen. This will display search options.

2. You can search for a household by Name, Phone, Email (or Key Tag), LifeGroup or Business.

To search by Key Tag number, select Email and enter the key tag number.

The household will be displayed.  The person you searched for will be at the top with all family members listed below.

  1. Basic info on individual
  2. Attendance Grid (this is attendance for the household - not the individual)
  3. Communication information

To focus on another family member,  click on their icon.

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